Terms of Use
Klioso — operated by Individual Entrepreneur Hosporian Alina in Ukraine. These Terms of Use ("Terms") govern your access to and use of Klioso ("App", "Service"). By using the Service, you agree to these Terms.
1. The Service
Klioso provides scheduling, booking (including booking pages), optional reminders (including Telegram), and an optional "add to calendar" feature (via ICS) for service professionals and their clients. The Service is provided "as is" and may change over time.
2. Eligibility
You must be at least 18 years old to create a professional account, manage bookings, use payment-related features, or purchase a subscription.
Clients may use booking pages only where permitted by applicable law or with consent of a parent or legal guardian.
3. Accounts
You are responsible for safeguarding your account and all activity under it. You can delete your account in the app: Settings → Account → Delete Account.
4. Communications
By providing your email address, you agree to receive transactional and promotional emails, including reminders to complete your purchase. You can opt out at any time.
5. Messaging & client consent
If you enable client notifications (e.g., Telegram reminders), you are responsible for obtaining required consent from your clients. Clients opt in to Telegram reminders by starting @klioso_notify_bot and can stop reminders by blocking the bot.
6. Add to calendar (ICS)
Klioso provides a calendar event file (ICS) that you can import into your calendar app. Klioso does not access your calendar and does not automatically sync events after import.
7. Purchases, subscriptions & billing
A) iOS (Apple In-App Purchase)
iOS subscriptions are processed by Apple via In-App Purchase. Apple's terms and billing rules apply.
B) Android (Google Play Billing)
Android subscriptions are processed by Google via Google Play Billing. Google's terms and billing rules apply.
C) Web/PWA
Web/PWA purchases are processed by Creem as Merchant of Record. Klioso does not store full payment card details.
D) SMS credits
Free tier includes 10 one-time verification SMS. Pro includes 100 monthly. Credits reset each billing cycle and do not roll over. Extra SMS packs are non-refundable consumable purchases.
8. Refunds
Web/PWA: you can request a refund within 14 days of purchase (see Refund Policy). iOS refunds are handled by Apple under Apple's policies.
9. User content
You retain ownership of content you submit. You grant Klioso a limited license to process your content solely to provide and improve the Service.
10. Acceptable use
You agree not to violate laws, attempt unauthorized access, interfere with security, or use the Service for abusive, fraudulent, or harmful activity.
11. Suspension & termination
We may suspend or terminate access if you violate these Terms. You may stop using the Service at any time and delete your account.
12. Limitation of liability
To the maximum extent permitted by law, Klioso is not liable for indirect, incidental, special, or consequential damages.
13. Governing law
These Terms are governed by the laws of Ukraine.